Terms of Service

Effective Date: January 1, 2025

Welcome to ClimaLentrix. These terms govern your use of our website climalentrix.com and related offerings. ClimaLentrix is based at Bahnhofstrasse 24, 8001 Zurich, Switzerland. For inquiries, contact +41764776544.

1. Acceptance

By accessing or using our offerings, you agree to these terms. If you disagree, do not use our offerings.

2. Definitions

Services refers to AI Climate Control Devices support subscription, consulting, and maintenance. Info Products refers to digital guides, tutorials, and online training. Goods refers to physical climate control devices and related hardware.

3. Eligibility

Users must be at least 18 years old and have capacity to form binding agreements under local law.

4. Account Registration

Some offerings require an account. Provide accurate information and keep credentials secure.

5. Use of Our Offerings

You agree to use our offerings lawfully and respect intellectual property. Unauthorized access or misuse is prohibited.

6. Fees and Payment

Fees for Services, Info Products, and Goods are as described on our website. Payments are processed at purchase. Prices may change with notice. Taxes may apply and will be added as required by law.

7. Refund Policy

We aim for full satisfaction. The following outlines eligibility for reimbursements or swaps.

7.1 Services

Subscriptions may be canceled within 14 days of activation for full reimbursement of subscription fees. Cancellations after 14 days may receive pro rata reimbursement for unused period. One-time consulting sessions that have commenced are not eligible for reimbursement. Appointments may be rescheduled up to 24 hours before the scheduled time.

7.2 Info Products

Access to digital materials is granted immediately upon purchase. Due to the nature of instant access, purchases of Info Products are final. If you experience technical issues accessing materials, contact support for assistance.

7.3 Goods

Physical products may be sent back in original, unused condition within 30 days of delivery for reimbursement of the product price. You are responsible for shipping back to our facility. Reimbursements of product price are issued via the original payment method within 10 business days after receipt. Products with custom specifications are not eligible for reimbursement or swap.

8. Limitation of Liability

To the fullest extent permitted by law, ClimaLentrix is not responsible for indirect, incidental, or consequential issues arising from use of our offerings.

9. Dispute Resolution

Any disputes will be governed by Swiss law and resolved in Zurich courts.

10. Contact Information

Address: Bahnhofstrasse 24, 8001 Zurich, Switzerland

Phone: +41764776544

Business ID: CHE-400.388.410

For support, visit our contact form.